Careers at London’s Air Ambulance

Exceptional care requires exceptional people.

Whether it’s our pilots, fire crew or charity staff, every member of our team provides critical support to keep our life-saving service running.

For information on our latest job vacancies, see below

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HR Officer

The HR Officer role will support the HR Business Partner with recruitment, induction and retention, day to day HR administration and the embedding of a new HR Intranet.  There is also scope to be involved in a number of cross organisational, high impact projects to support capacity, wellbeing and engagement.

London's Air Ambulance Charity

Every second of every day, London’s Air Ambulance delivers rapid response and cutting-edge medical care to save lives in the city.

Critical injury can happen to anyone, at any time. It is the biggest killer of people under 40.

We bring the hospital emergency department to the scene, delivering life-saving treatment to the 10 million people who live and work in London.

The service was established by a group of committed, determined and pioneering medics. 

They saw that people were dying before they could get to hospital. They understood that every second counts.

Today, treating patients before they get to hospital has been transformed into an established medical discipline. We have a reputation as a world leader of rapid response medical care.

We have provided support to the capital in times of great need such as London Bridge, the Grenfell Tower fire and 7/7 bombings.

We are proud to count a number of “firsts” during our time:

  • The first survivor of open-heart surgery at the roadside;
  • The first to use life-saving REBOA procedure at the roadside;
  • The first to carry out blood transfusions at the roadside.

Our pioneering spirit continues to drive us to understand what more we can do to save lives.

London’s Air Ambulance could not provide its life-saving service without its unique partnership with Barts Health NHS Trust, London Ambulance Service and the people of London.

Our Vision is to end preventable deaths in London from severe injury.

Our Mission is to save more lives in London through rapid response and cutting-edge care

Our Values are:

Compassionate

We care about people and put them at the heart of everything we do. We are kind, respectful and always keen to listen to feedback.

Courageous

We are prepared to achieve our mission in challenging environments. We are authentic, honest and not afraid to challenge and take calculated risks.

Pioneering

We embrace and lead change through our innovation and creativity. We are constantly learning, both from our successes and from our failures to make sure we are always striving to improve.

The role

London’s Air Ambulance has continued to grow our level of activity and income, and our team has increased in size to support the activity. We continue to be ambitious as an organisation, for our patients and for what we want to achieve for our people. 

Over the next twelve to eighteen months we have ambitions objectives that focus on developing our Learning & Development framework and the continuous improvement of team wellbeing & engagement. 

The HR Officer will support the delivery of new policy and induction handbooks, reviewing our policies and procedures and aligning them with our values and behaviours.  The role will also be involved in embedding our new HR Intranet and making polices and documents more accessible to everyone.  We have planned a series of surveys and pulse checks throughout the year and the HR team will collaborate across the organisation to deliver a wellbeing and engagement project based around what our teams are telling us. Our line managers are becoming more involved in recruitment and induction and the HR Officer will be working closely with teams across the organisation to streamline and document our recruitment processes to develop a toolkit that is user friendly and accessible. The HR Officer will additionally be involved in developing a Learning & Development programme, proactively researching options and opportunities and recording attendance and feedback from courses.

This role will provide an opportunity to be involved in all aspects of HR across the charity and continue the post holder’s professional development in a wide range of generalist HR skills, in addition to gaining exposure to more strategic areas of organisational development.  We are looking for someone who is ambitious to take our HR to the next phase, proactively seeking opportunities to build our capacity and increase our leadership and management capability.  

Key Responsibilities

Recruitment & Induction

  • To support line managers to recruit new team members and provide a smooth and welcoming induction to the organisation

HR Administration

  • To be responsible for change of contract letters, respond to queries, provide guidance and maintain records

HR Intranet

  • To be responsible for the HR Intranet administration, answering user queries, making changes to user records, and managing new joiners and leavers

Projects

As time allows, to support and assist the HR Business Partner with the delivery of HR objectives, including but not limited to the following:

  • Development of an induction handbook; new and existing policies; Learning & Development framework; wellbeing at work framework

Application Process

We have partnered with Emma Casey from Prospectus to recruit into this role.  Please click here for more information and details on how to apply. 

London's Air Ambulance Limited is committed to eliminating any discrimination and promoting diversity and equality of opportunity in all it does. It is therefore London's Air Ambulance Limited's commitment to provide equal opportunities in employment and we will not unlawfully discriminate against job applicants, employees of the Company, volunteers, workers or contract workers on the grounds of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (unless, as in the case of pilots or fire crew physical fitness is essential to the performance of their duties).

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Charity Promoter

We are looking for passionate, charity-driven individuals to join our existing team of promotional staff working hard to raise awareness and support for London’s Air Ambulance across different locations in the capital.

TYPE: Part/Full Time (16-35 Hours Per Week)

RATE: £10.55hr (Paid Weekly) 

DEPT: Individual Giving

START: Immediate                                                                                                           

REPORTS TO: Face to Face Fundraising Coordinator

LOCATION: Agreed Area of London

Context 

London’s Air Ambulance delivers an advanced trauma team 24/7 to critically injured patients in London, however, a recent brand review survey revealed that two thirds of people in London do not know that we are a charity. We rely on the support and generosity of members of the public to operate our life-saving service through regular donations. One of our greatest challenges is spreading the message that London’s Air Ambulance is a charity.

Our promotional staff are currently attending a number of venues in London to engage the public by explaining the services we provide, offering guidance on making a regular gift and on volunteering, as well as answering any questions the public may have. 

The role

The role is ideal for someone who enjoys talking with others and is motivated by making a difference. Full training will be provided – the main attribute we are looking for is enthusiasm. You will be paid 25p per mile plus paid travel time (£8.50/hour) although we try to book your sites within a reasonable distance from your house. We provide you with a small banner and promotional items such as leaflets for you to take to sites, and you will attend regular team meetings. There is the opportunity to shape your working hours around other commitments, as part of a flexible and dynamic team that challenges itself to be the best it can be.

Our Core Values

Compassionate 

We care about people and put them at the heart of everything we do. We are kind, respectful and always keen to listen to feedback.

Courageous

We are prepared to achieve our mission in challenging environments. We are authentic, honest and not afraid to challenge and take calculated risks.

Pioneering

We embrace and lead change through our innovation and creativity. We are constantly learning, both from our successes and from our failures to make sure we are always striving to improve.

Application Process

If you feel you would be a good fit for the role, or if you have any further questions, please get in touch with Claire Andrews, Face-to-Face Fundraising Manager.

Email: c.andrews@londonsairambulance.org.uk
Phone: 0203 023 3288

Unfortunately, due to a high volume of applications we are unable to provide feedback on unsuccessful applications.

London's Air Ambulance Limited is committed to eliminating any discrimination and promoting diversity and equality of opportunity in all it does. It is therefore London's Air Ambulance Limited's commitment to provide equal opportunities in employment and we will not unlawfully discriminate against job applicants, employees of the Company, volunteers, workers or contract workers on the grounds of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (unless, as in the case of pilots or fire crew physical fitness is essential to the performance of their duties).