Careers at London’s Air Ambulance

Exceptional care requires exceptional people.

Whether it’s our pilots, fire crew or charity staff, every member of our team provides critical support to keep our life-saving service running.

For information on our latest job vacancies, see below

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Volunteer Coordinator - Retail

We are seeking someone passionate and people-focussed to lead on maintaining the smooth-running of our charity's shop, based on the ground floor below the helipad at The Royal London Hospital.

TYPE: Fixed term (6 months), full time, flexible hours

SALARY: £20,000

START: ASAP                                             

DEPT: Volunteering & Community                                                       

REPORTS TO: Head of Community & Volunteering

LOCATION: The Royal London Hospital

London's Air Ambulance Charity

Every second of every day, London’s Air Ambulance delivers rapid response and cutting-edge medical care to save lives in the city.

Critical injury can happen to anyone, at any time. It is the biggest killer of people under 40.

We bring the hospital emergency department to the scene, delivering life-saving treatment to the 10 million people who live and work in London.

The service was established by a group of committed, determined and pioneering medics.  They saw that people were dying before they could get to hospital. They understood that every second counts.

Today, treating patients before they get to hospital has been transformed into an established medical discipline. We have a reputation as a world leader of rapid response medical care.

We have provided support to the capital in times of great need such as London Bridge, the Grenfell Tower fire and 7/7 bombings.

We are proud to count a number of “firsts” during our time:

  • The first survivor of open-heart surgery at the roadside;
  • The first to use life-saving REBOA procedure at the roadside;
  • The first to carry out blood transfusions at the roadside.

Our pioneering spirit continues to drive us to understand what more we can do to save lives.

London’s Air Ambulance could not provide its life-saving service without its unique partnership with Barts Health NHS Trust, London Ambulance Service and the people of London. Barts Health NHS Trust provides doctors and the London Ambulance Service provides paramedics to deliver the advanced medical trauma team.

Our Vision is to end preventable deaths in London from severe injury.

Our Mission is to save more lives in London through rapid response and cutting-edge care.

Our Values are:

Compassionate

We care about people and put them at the heart of everything we do. We are kind, respectful and always keen to listen to feedback.

Courageous

We are prepared to achieve our mission in challenging environments. We are authentic, honest and not afraid to challenge and take calculated risks.

Pioneering

We embrace and lead change through our innovation and creativity. We are constantly learning, both from our successes and from our failures to make sure we are always striving to improve.

Purpose  

The Volunteer Coordinator will be responsible for coordinating a volunteer rota, ensuring there is cover during opening hours while also overseeing the volunteers who you will be working alongside during the day. Through the use of Excel spreadsheets that are already in place, you will actively monitor and report on stock control ensuring that income and expenditures are recorded effectively, while also physically restocking the shelves as and when required.

Application Process

For more details on the key responsibilities and requirements, please see below.

We are delighted to be working with Louis Eastwell at Prospectus on the recruitment of this role.  For more information on the role and how to apply, please click here.

Closing date for applications is the 18th February 2019.

London's Air Ambulance Limited is committed to eliminating any discrimination and promoting diversity and equality of opportunity in all it does. It is therefore London's Air Ambulance Limited's commitment to provide equal opportunities in employment and we will not unlawfully discriminate against job applicants, employees of the Company, volunteers, workers or contract workers on the grounds of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (unless, as in the case of pilots or fire crew physical fitness is essential to the performance of their duties).

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Data Transformation Project Lead

We are seeking an exceptional individual to join our operational team who will lead in transforming our data systems to make a step change in the way in which data leads our future innovation.

London's Air Ambulance Charity

Every second of every day, London’s Air Ambulance delivers rapid response and cutting-edge medical care to save lives in the city.

Critical injury can happen to anyone, at any time. It is the biggest killer of people under 40.

We bring the hospital emergency department to the scene, delivering life-saving treatment to the 10 million people who live and work in London.

The service was established by a group of committed, determined and pioneering medics. 

They saw that people were dying before they could get to hospital. They understood that every second counts.

Today, treating patients before they get to hospital has been transformed into an established medical discipline. We have a reputation as a world leader of rapid response medical care.

We have provided support to the capital in times of great need such as London Bridge, the Grenfell Tower fire and 7/7 bombings.

We are proud to count a number of “firsts” during our time:

The first survivor of open-heart surgery at the roadside;

The first to use life-saving REBOA procedure at the roadside;

The first to carry out blood transfusions at the roadside.

Our pioneering spirit continues to drive us to understand what more we can do to save lives.

Our Vision is to end preventable deaths in London from severe injury.

Our Mission is to save more lives in London through rapid response and cutting-edge care

Our Values are:

Compassionate

We care about people and put them at the heart of everything we do. We are kind, respectful and always keen to listen to feedback.

Courageous

We are prepared to achieve our mission in challenging environments. We are authentic, honest and not afraid to challenge and take calculated risks.

Pioneering

We embrace and lead change through our innovation and creativity. We are constantly learning, both from our successes and from our failures to make sure we are always striving to improve.

The role

Our service has been at the forefront of defining excellence in the delivery of care to injured patients in the pre-hospital phase. Novel innovations have targeted those most at risk of dying prior to arrival in hospital. The Data Transformation Project Lead will help us define an ambitious future vision for these patients with a potential impact on many lives in the years ahead.

You will have considerable experience working with different databases, delivering data solutions in accordance with organisational strategies, as well as being a good communicator who can liaise with colleagues at all levels. Ideally you will have worked in a fast-paced environment at a time of change, using project skills to overcome challenges both technical and logistical. Ideally, you will also have had experience in working with NHS data.  You will be required to work alongside and in conjunction with NHS data personnel, and the helipad-based Patient Development Nurse for the Helicopter Emergency Medical Service (HEMS), as well as with clinicians, researchers, senior stakeholders across the London Ambulance Service & Barts Health NHS Trust and other data experts.

Your approach to problem-solving will be logical and detailed. You will be able to influence decisions with an evidence-based approach and be able to articulate business requirements in both technical and non-technical language.

Key Responsibilities

Data Development

To work with the operational and charity teams to transform our data platforms and capability for collection, analysis and research purposes; and integrate our data processes and systems, ensuring effective data management.

Data Reporting, Analysis and Insight

To support data analysis to gain insight into operational and charity performance; to optimise the data platforms for insight and research and design data/analytical based queries to support insight and development of service improvement initiatives.

Data Collection (working alongside the Patient Development Nurse for HEMS)

To enable accurate, consistent and timely data collection, ensuring compliance to security and processes and policies in line with Barts Health NHS Trust and London Ambulance Service requirements, regulatory change and best practice. 

Application Process

We have partnered with Andrew Crouch at GEO20 to recruit this role.  Please send Andrew an email to acrouch@geo20.com with questions or to find out more about the role. Please click here for the full role description and person criteria. 

London's Air Ambulance Limited is committed to eliminating any discrimination and promoting diversity and equality of opportunity in all it does. It is therefore London's Air Ambulance Limited's commitment to provide equal opportunities in employment and we will not unlawfully discriminate against job applicants, employees of the Company, volunteers, workers or contract workers on the grounds of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (unless, as in the case of pilots or fire crew physical fitness is essential to the performance of their duties).

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Charity Promoter

We are looking for passionate, charity-driven individuals to join our existing team of promotional staff working hard to raise awareness and support for London’s Air Ambulance across different locations in the capital.

TYPE: Part/Full Time (16-35 Hours Per Week)

RATE: £10.55hr (Paid Weekly) 

DEPT: Individual Giving

START: Immediate                                                                                                           

REPORTS TO: Face to Face Fundraising Coordinator

LOCATION: Agreed Area of London

Context 

London’s Air Ambulance delivers an advanced trauma team 24/7 to critically injured patients in London, however, a recent brand review survey revealed that two thirds of people in London do not know that we are a charity. We rely on the support and generosity of members of the public to operate our life-saving service through regular donations. One of our greatest challenges is spreading the message that London’s Air Ambulance is a charity.

Our promotional staff are currently attending a number of venues in London to engage the public by explaining the services we provide, offering guidance on making a regular gift and on volunteering, as well as answering any questions the public may have. 

The role

The role is ideal for someone who enjoys talking with others and is motivated by making a difference. Full training will be provided – the main attribute we are looking for is enthusiasm. You will be paid 25p per mile plus paid travel time (£8.50/hour) although we try to book your sites within a reasonable distance from your house. We provide you with a small banner and promotional items such as leaflets for you to take to sites, and you will attend regular team meetings. There is the opportunity to shape your working hours around other commitments, as part of a flexible and dynamic team that challenges itself to be the best it can be.

Our Core Values

Compassionate 

We care about people and put them at the heart of everything we do. We are kind, respectful and always keen to listen to feedback.

Courageous

We are prepared to achieve our mission in challenging environments. We are authentic, honest and not afraid to challenge and take calculated risks.

Pioneering

We embrace and lead change through our innovation and creativity. We are constantly learning, both from our successes and from our failures to make sure we are always striving to improve.

Application Process

If you feel you would be a good fit for the role, or if you have any further questions, please get in touch with Claire Andrews, Face-to-Face Fundraising Manager.

Email: c.andrews@londonsairambulance.org.uk
Phone: 0203 023 3288

Unfortunately, due to a high volume of applications we are unable to provide feedback on unsuccessful applications.

London's Air Ambulance Limited is committed to eliminating any discrimination and promoting diversity and equality of opportunity in all it does. It is therefore London's Air Ambulance Limited's commitment to provide equal opportunities in employment and we will not unlawfully discriminate against job applicants, employees of the Company, volunteers, workers or contract workers on the grounds of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (unless, as in the case of pilots or fire crew physical fitness is essential to the performance of their duties).