Office Address

London's Air Ambulance Charity
5th Floor
77 Mansell Street
London E1 8AN

Helipad Address

London's Air Ambulance Charity
The Helipad
The Royal London Hospital
London E1 1BB

+44(0) 20 3023 3300

[email protected]

Contact during remote working

Should you wish to get in touch with a query relating to fundraising or our lottery programme, please be assured our dedicated Supporter Care team are still on hand to assist you. The best way to get in touch is to call our Supporter Care number: 0203 023 3319 or to email: [email protected] and one of the team will get back to you as soon as possible. In line with government guidance, our staff are currently working remotely, so please do bear with us at this time if we are a little slower than usual to respond. 

Get in touch

Keeping in touch


We’d love to stay in touch with you to keep you up-to-date with our latest news and fundraising and show how your support is saving lives.

We might send you occasional updates by post such as our supporter magazine ‘The View’. If you’d rather we didn’t or would like to change the way we communicate with you at any time contact us on 020 3023 3319, emailing [email protected] or by writing to us at London’s Air Ambulance Charity, 5th Floor, 77 Mansell Street, London, E1 8AN.

And don't worry – although London’s Air Ambulance Charity and London’s Air Ambulance Trading Limited will use your details, we will never pass them on to third parties for marketing. Visit for more details.

Please let us know how you would like us to share with you how your support is helping.


Patient Liason

If you have been treated by London's Air Ambulance and would like to know more about the treatment you received or have unanswered questions, please contact:
Frank Chege, Patient Liaison Nurse
Email: [email protected]

If you are not a patient and there is anything you would like to enquire about, please get in touch using the form or contact information above.

Patient Questionnaire

We kindly ask you to fill out this questionnaire to help us improve our service. Your reply is anonymous and it is completely voluntary to respond. If you choose not to complete the questionnaire it will have no consequences for your care or your follow-up. It will only be used for anonymous analysis.

Patient Questionnaire