Our Physician Response Unit is a community emergency medicine service which attends emergency calls in people’s homes. It is staffed by a senior emergency medicine doctor and an ambulance clinician, and carries advanced medication, equipment and treatments usually only found in hospital. The service responds to 999 calls, treating patients in their homes who would otherwise have often required an ambulance transfer to hospital. The PRU is a collaboration between London’s Air Ambulance, the London Ambulance Service and Barts Health NHS Trust.
During the pandemic, the PRU expanded its working hours and added two more teams, which freed up hospital beds and reduced risks for vulnerable patients by helping them avoid a trip to hospital. It currently operates with two cars from 8.30am to 11pm seven days a week.