London’s Air Ambulance Charity- Responsible Gambling

We are committed to ensuring that we operate our lotteries and raffles in a socially responsible way. Below is some information in respect of problem gambling and how we can help in these circumstances.

Keeping your gambling under control

  • Remembering that you are taking part for fun and not as a means of investing your money
  • Setting strict limits on how much time and money you’re going to spend, before playing
  • Only gambling with money that you can afford to lose
  • Not spending more money on gambling in the hope that you will win back any money that you’ve already lost
  • Keeping up other interests and hobbies and not letting gambling take over your life
  • Not gambling to escape from stress or boredom.

Do you have a problem with gambling?

  • Are you spending more money and time on gambling than you can afford?
  • Are you finding it hard to manage or stop your gambling?
  • Are you having arguments with family or friends about money and gambling?
  • Are you losing interest in usual activities or hobbies like going out with friends or spending time with family?
  • Are you always thinking or talking about gambling?
  • Are you lying about your gambling or hiding it from other people?
  • Are you chasing losses or gambling to get out of financial trouble?
  • Is it that you’re gambling until all of your money is gone?
  • Are you borrowing money, selling possessions or not paying bills in order to pay for gambling?
  • Are you needing to gamble with larger amounts of money or for a longer time to get the same feeling of excitement or buzz?
  • Is it that you’re neglecting work, school, family, personal needs or household responsibilities because of gambling?
  • Are you feeling anxious, worried, guilty, depressed or irritable?

If your answer is ‘yes’ to a most of these questions, it may be that you need to take action and get help with your gambling problem.

How to get help with problem gambling

If you have a problem with gambling, you can contact BeGambleAware. Gamble Aware is a registered charity that provides confidential telephone support and counselling to anyone who is affected by gambling. You can visit their website on www.begambleaware.org or contact them freely on 0808 8020 133.

Other support services that offer help:

GamCare

Gamblers Anonymous

National Debtline

If you feel you have a gambling problem, we would advise that you fill out the self-exclusion form and have a break from gambling in our lotteries and raffles.

London’s Air Ambulance Charity Self-Exclusion Policy

London’s Air Ambulance Charity operates a self-exclusion policy, so people can opt out of playing our lotteries and raffles if they feel they have a gambling problem.

You can opt out of playing for a minimum of 6 months to 5 years. We will not send you any marketing material during this time and your lottery account will be closed. We will refund any unused funds in your lottery account.

If you wish to make this change, you can contact Supporter Care on 020 3023 3319. Alternatively, you can download the PDF form attached and email supportercare@londonsairambulance.org.uk. You will be sent a confirmation of your decision to self-exclude that will outline the amount of time you have chosen to not par take.

At the end of your period, the self-exclusion will remain in place for a further seven years unless you tell us that you want to gamble again.

If you wish to start gambling again, you will need to request a Restart Gambling form from the Supporter Care team.

You will have a one day ‘cooling off’ period after we receive your Restart Gambling form in case you change your mind. You can choose to suspend your account again at any time.

Self-exclusion form