Terms and Conditions

  1. London’s Air Ambulance Charity (the “Charity”) is offering a pin badge (“Pin Badge”) to individuals who meet the criteria noted in Clause 10 below (“Eligible Individual/s”) as part of a promotional campaign. 
  2. Advertisements offering the pin badge will be placed on social media.
  3. To receive the pin badge, an Eligible Individual must enter their name and telephone number and agree to receiving a telephone call from 0203 8839 953. During the call, the Eligible Individual will be asked to provide a postal address (including a postcode) in Great Britain (“Valid Address”) that the pin badge can be sent to – postage and packaging is not chargeable.  They will also be asked whether they could support the Charity financially and whether they’d like to hear further from the Charity in the future.     
  4. There is no requirement, or obligation, on Eligible Individuals to support the Charity financially or agree to receive future marketing in order to receive the pin badge. 
  5. An Eligible Individual may also choose to phone the telephone number in the advert they have seen to receive the Product without the ask for financial support. To be valid, the phone call or voicemail must include the following information: First name, Last name, and include a Valid Address – postage and packaging is not chargeable.
  6. The promotion will commence on 15th November 2021 and end at midnight (London, UK, time) on 30th December 2021, or earlier if all pin badges available for the duration of the promotion, as laid out in Clause 8 below, have been allotted.  
  7. Eligible Individuals will not be able to request more than 1 pin badge in total, this applies to all promotions. If an individual responds to more than one social media advert, they will only receive 1 pin badge.
  8. A total of 2,600 silver pin badges are available for the duration of the promotion.
  9. The pin badge is non-exchangeable, non-transferable and no cash alternatives are available.   
  10. The Charity’s pin badge promotion is only open to residents of Great Britain (which comprises England, Scotland and Wales, and excludes Northern Ireland, the Channel Islands and the Isle of Man) aged 18 years or over, except employees of the Charity, their families, agents or any third party directly associated with the administration of the promotion (“Eligible Individual/s”).
  11. No responsibility is taken for requests which are incomplete; from which the Eligible Individual cannot be identified; or for any technical failure or event, beyond our reasonable control, which may cause the request to be disrupted or corrupted.   
  12. For those Eligible Individuals who have agreed to receive a telephone call, we will attempt to contact you to arrange delivery of your pin badge within 6-8 weeks of receipt of your request.  A maximum of 10 attempts will be made to get in touch. 
  13. Your pin badge will be dispatched within 3 weeks of contacting you.  If you do not receive your pin badge within 4 weeks from your telephone call from us, or confirmation of receipt of your valid email, you can contact 020 3023 3319 to check the status of your delivery. No responsibility is taken for items which are lost or damaged in transit.
  14. The promoter is London’s Air Ambulance Charity, a company limited by guarantee (company number 002337239) and a registered charity (charity number 801013).  Registered office: 5th Floor, 77 Mansell Street, London, England, E1 8AN
  15. Eligible Individuals are deemed to have accepted, and agreed to be bound by, these Terms and Conditions upon entry.  The Charity reserves the right to refuse to award the pin badge to anyone in breach of these Terms and Conditions.
  16. The Charity reserves the right to hold void, cancel, suspend or amend the promotion where it becomes necessary to do so.
  17. Insofar as is permitted by law, the Charity, its agents or distributors will not, in any circumstances, be responsible or liable to compensate any individual, or accept any liability for any loss, or damage, as a result of accepting the pin badge except where it is caused by the negligence of the Charity, its agents or distributors or that of their employees.  Your statutory rights are not affected.  For the avoidance of doubt, nothing in these Terms and Conditions seeks to limit or exclude the Charity, its agents or distributors (or their employees) liability for personal injury or death that is, after investigation, attributable to one or all of them.
  18. The promotion will be governed by English law, and the parties to these Terms and Conditions irrevocably submit to the jurisdiction of the English Courts.
  19. Personal data supplied during the course of this promotion may be passed on to third party suppliers only insofar as required for fulfilment/delivery/arrangement of the Keyring. 
  20. The offer is for intended recipients only, the client reserves the right to refuse requests that come through unapproved channels